Terms of trade
These terms cover the use of the AUTOLINK FA (오토링크) website and our quotations, orders, delivery and returns. We are a trading company supplying industrial automation parts to business customers.
1. Scope
These terms apply to the use of autolinkfa.com and to quotations and transactions made through the website, email or phone. Terms stated in a quotation or a separate agreement prevail.
2. Quotations
- To prevent automated price collection, online quotations are issued only to verified companies. We may decline requests we cannot verify.
- Quotations are valid for 30 days from the quotation date. After that we re-quote to reflect manufacturer prices and exchange rates.
- Discontinued or unpriced items are marked “Please call for consultation” and quoted separately after a call.
- Prices and conditions in a quotation are for the recipient’s internal evaluation and may not be disclosed or redistributed.
3. Orders
A contract is formed when you place an order (purchase order or email) based on a quotation and we confirm it in writing. If we cannot supply because of stock or manufacturer issues, we will tell you without delay and refund any payment in full.
4. Prices and payment
- Exports are zero-rated for Korean VAT. Domestic Korean prices exclude 10% VAT.
- Export payment terms are agreed per order. Domestic Korean orders are paid in cash on delivery, with the first order prepaid.
- Tax invoices are issued for domestic Korean transactions.
5. Lead time and delivery
- Lead time depends on stock and manufacturer or supplier schedules and is stated in the quotation or order confirmation.
- Exports ship on the agreed Incoterm (EXW, FOB, CIF…), which also governs the transfer of risk and cost.
- Domestic Korean orders are delivered to the address you specify; the shipping method and cost are stated in the quotation or agreed with the order.
6. Inspection, exchange, returns and refunds
- Please check quantity and condition on receipt. Damage, wrong items or short shipments reported within 7 days of receipt are exchanged or refunded at our cost.
- Defective products are repaired, replaced or refunded according to the manufacturer’s warranty.
- Returns for other reasons are accepted within 7 days of receipt for unopened, uninstalled stock items; return freight both ways is paid by the customer.
- Items ordered specially for you, imported, discontinued or made to order may not be cancelled or returned after the order is confirmed; we state this in the quotation or order confirmation.
- Refunds are made to the original payment method within 3 business days after we receive and inspect the returned goods.
7. Warranty
Warranty follows the manufacturer’s policy and the sourcing route and is stated in the quotation. AUTOLINK FA is an independent trading company, not an authorized distributor of LS ELECTRIC or Mitsubishi Electric; the source and condition of parts are stated when we quote.
8. Limitation of liability
Our liability is limited to the value of the order concerned. Except in cases of intent or gross negligence, we are not liable for indirect losses such as production stoppage or lost profit, or for delays caused by events beyond our control, such as natural disasters or manufacturer supply stops.
9. Use of the website
Automated collection of price information and requesting quotations under another company’s name are prohibited and may lead to refusal of quotations and orders. Product names and trademarks belong to their owners.
10. Governing law
These terms and our transactions are governed by the laws of the Republic of Korea. Disputes are first settled by negotiation, failing which by the competent court under the Korean Civil Procedure Act.
11. Contact
Sales and orders: +82-10-7583-2538, sbae36175@gmail.com (Mon–Fri 09:00–18:00 KST)