Privacy policy
AUTOLINK FA (오토링크, “we”) processes personal data in accordance with the Korean Personal Information Protection Act. This policy explains what we collect, why, and how you can exercise your rights.
1. What we collect and why
| Context | Data | Purpose |
|---|---|---|
| Quotation requests (LS ELECTRIC, Mitsubishi Electric) | Required: company name, contact name, company email, phone Optional: business registration or tax ID, country, company website, business card or registration certificate image, notes | Company verification, preparing and sending quotations, sales support |
| Viewing a quotation, price requests | Quotation number, email, time of access, device and browser, country, hashed IP address, request details | Confirming delivery of quotations, revised quotations, abuse prevention |
| Live chat | Name or company, phone (if given), message content | Answering inquiries |
| My quotes (sign-in) | Email, session data | Showing your own quotations |
| Collected automatically | Time of visit, pages viewed, device and browser, country, hashed IP address | Security, blocking unauthorized access, usage statistics |
IP addresses are stored only as a one-way hash that cannot be reversed. We do not collect resident registration numbers or sensitive data.
2. Retention
- Quotation requests that did not lead to an order, including attachments: 1 year from the request
- Customer data for completed orders: 5 years from the last transaction
- Live chat content: 1 year after the conversation ends
- Visit logs and quotation view logs: 1 year
Records that Korean law requires us to keep (contract, payment and delivery records: 5 years; complaint and dispute records: 3 years; tax invoices: 5 years; website access records: at least 3 months) are kept for those periods.
3. Deletion
When the retention period ends or the purpose is fulfilled, data is deleted without delay. Electronic files are deleted irrecoverably; paper documents are shredded.
4. Disclosure to third parties
We use your data only for the purposes above and do not provide it to third parties unless you consent or the law requires it.
For Korean companies, the business registration number you enter is checked against the National Tax Service business status service (Public Data Portal). No other data is sent.
5. Processors and international transfer
We use the following processors. Their servers are located outside Korea, so your data is transferred abroad over the network when you use the site.
| Processor (country) | Service | Data | Retention |
|---|---|---|---|
| Cloudflare, Inc. (USA and global data centers) | Website hosting, database and file storage, bot protection (Turnstile) | All data in section 1 | Until the end of the contract or the retention period in section 2 |
| Google LLC (USA) | Sending quotation and notice emails (Gmail) | Contact name, email, quotation number, email content | Same as above |
| Telegram Messenger Inc. (UAE and others) | Forwarding request and chat notifications to our staff | Company, contact name, email, phone, request or chat content | Same as above |
If you do not want your data transferred abroad, please contact us by phone (+82-10-7583-2538) or email instead of using the online forms.
6. Cookies and browser storage
We use a strictly necessary session cookie to keep you signed in to “My quotes”. After you send a request, your company name, contact name, email and phone are saved only in that browser to prefill your next request; they are not sent to our servers separately. You can clear cookies and site data in your browser at any time. We do not use advertising or marketing tracking cookies.
7. Your rights
You may request access to, correction or deletion of, or suspension of processing of your personal data at any time by emailing sbae36175@gmail.com or calling +82-10-7583-2538. We respond within 10 days after verifying your identity. Data we must keep by law may not be deleted; we will tell you why.
8. Security
- All traffic is encrypted with HTTPS (TLS).
- The admin area is password-protected, blocks repeated failed sign-ins and keeps an activity log.
- IP addresses are stored only as hashes; sensitive commercial data such as internal prices is encrypted at rest.
- Access to personal data is limited to the CEO.
9. Data protection officer
- Sungmin Bae (CEO)
- Phone: +82-10-7583-2538
- Email: sbae36175@gmail.com
10. Complaints
You may also contact the Personal Information Dispute Mediation Committee (+82-1833-6972, www.kopico.go.kr) or the KISA Privacy Center (118, privacy.kisa.or.kr).
11. Changes
This policy applies from the effective date below. We will post any change on this website at least 7 days before it takes effect.